Overview
Fence Ace uses this website to provide information about residential and commercial fencing and to let visitors contact us or request a free fence estimate. This policy describes information handled through the website. It does not describe every practice that may apply to a separate written contract or an offline customer relationship.
1. Information we collect
We collect information that you choose to submit through website forms, email, telephone calls or other direct contact. Depending on what you submit, that information may include your name, phone number, email address, property or project location, project type, fence preferences, gate needs, existing-fence details and other information you provide about a potential project.
The website and its service providers may also receive technical information associated with a visit, such as browser type, device information, pages viewed, referral information, approximate location derived from network information and similar website-use data.
2. How we use information
Fence Ace may use submitted information to respond to questions, prepare or follow up on estimate requests, communicate about a potential or active project, provide customer service, maintain business records, improve website content and protect the website from misuse.
Information submitted for a fence estimate may be used to understand the property, project scope, material preferences, access needs and other details relevant to the requested work.
5. Data retention
Information may be retained for as long as reasonably needed to respond to inquiries, evaluate or perform requested work, maintain business and project records, resolve disputes, meet legal or accounting obligations and support legitimate business operations. Retention periods can vary depending on the type of information and the relationship with Fence Ace.
6. Your choices and requests
You may contact Fence Ace to ask questions about information you submitted through the website or to request that we update or delete information when appropriate. Some information may need to be retained for legitimate business, legal, accounting, safety or recordkeeping reasons.
If you receive optional marketing communications, use any unsubscribe method provided in the message or contact Fence Ace directly.
7. Security
Fence Ace and its service providers use reasonable administrative and technical measures intended to protect information. No website, transmission method or storage system can be guaranteed to be completely secure, so visitors should avoid submitting information that is not needed for the requested service.
8. Third-party websites and services
The website may link to or embed services operated by other companies. Fence Ace does not control the privacy practices, security or content of third-party websites or services. Review the policies of those providers when you interact with them directly.
9. Changes to this Privacy Policy
Fence Ace may update this Privacy Policy as website features, service providers or business practices change. The effective date at the top of the page identifies the version currently posted.
10. Contact Fence Ace
Questions about this Privacy Policy or information submitted through the website can be directed to Fence Ace using the contact information below.